Refund Policy

The Fae Poet does not currently offer refunds or exchanges for any change of mind or wrong sizes (Please make sure to check sizing in description of each piece or email us at hello@thefaepoet.com any questions) 

We are only able to offer a full refund if a garment is faulty - if this does occur please email us within 10 days of receipt of purchase with an image of the fault along with your Order Number to hello@thefaepoet.com for further review.

The item/s must be in original condition, with all tags remaining in place. Item/s must not have been worn, washed or altered in any way. 

We do not do refunds, exchanges or credit notes on sale items or gift cards,​

Please note that as we are a small business delivery costs will not be refunded.